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Frequently Asked Questions

About Us Questions

  1. What areas do you serve?
  2. How long have you been in business?
  3. What are your regular hours?
  4. Are you licensed?
  5. How much liability insurance do you have per incident?
  6. Are you a member of the Better Business Bureau?
  7. Have your employees had drug tests? Background checks?
  8. How can I minimize my impact on the environment?

1. What areas do you serve?

The entire Lehigh Valley area including Northampton, Lehigh, Parts of Monroe, Carbon and Bucks County and Warren and parts of Huntington County in New Jersey.

2. How long have you been in business?

We are family owned and operated and have been in business since 1929!

3. What are your regular hours?

Our hours are from 8:00 am to 4:30 pm Monday through Friday. However, someone is always available to take a message or dispatch emergency service. Just call our regular number at 610-868-8566 and let our operator know what we can do for you.

4. Are you licensed?

We are licensed by the State Attorney General's office of Consumer Protection. Our # is PA 000736.

5. How much liability insurance do you have per incident?

In excess of $1,000,000.

6. Are you a member of the Better Business Bureau?

Yes we are. We have been for over 30 years and we carry an A+ rating.

7. Have your employees had drug tests? Background checks?

Our Technicians and Drivers go through a pre-employment background check and drug test. They are also randomly drug tested throughout the year.

8. How can I minimize my impact on the environment?

If you are currently one of our home heating oil customers, you are already doing your part by heating with EnviraFuel. Another great way to help the environment is to sign up for our paperless billing feature. We can email your invoices, statements, etc. rather than using the postal service.