Although we would love to have you for a customer, you do not need to purchase your oil from us in order to receive all of the benefits of our "world-class" service and installation expertise.
Yes we do. There may be times during extreme cold or bad weather that we cannot, but that is very rare.
Yes we do. We provide service 24/7.
There are no extra charges for our Planned Agreement customers. Otherwise, we do charge a flat trip fee and a diagnostic charge.
We service all brands of heating and air conditioning equipment. Heat pumps, oil fired, gas fired, electric...no problem.
Each vehicle carries an inventory of over $4000.00 dollars on it. However, this does not guarantee that we will always have the part you may require. We keep a warehouse with almost $300,000 of additional inventory on it. If your part isn't there, chances are that one of our distributor partners will have what you need.
Most parts can be delivered within 24 hours.
We do not charge by the hour, we charge by the repair. That way everyone pays the same amount for the same repair regardless of how long it took the Tech to get to you or how long it takes for the repair.
Our trip fee is $49.00 and we charge $15.00 for each quarter hour it takes the technician to diagnose the repair, (normally this takes no more than 30 minutes).
Once our technician has properly diagnosed the problem, we will quote you a price to perform the required repair.
Yes we do. Currently 50% of our technicians are NATE certified. By the end of the year we will be above 80% with a 12 month of goal of attaining 100%.
Yes we are.
Yes we are.
We belong to most trade organizations such as Service Roundtable, NCI, International Ground Source Heat Pump Association, and the Radiant Panel Association.
Yes we do on occasion. This is primarily for Duct work renovations, or carpentry that is required after an installation or repair is made.
Yes. Someone over the age of 18 must be home.
We offer a 1 year guarantee on all repairs that we make.
Currently there is a tax credit of up to $1500.00 being offered on all new systems that meet certain criteria. Simply installing a new high efficiency unit doesn't necessarily mean that it will qualify for the credit.
We highly recommend the use of an excellent filtration system, a UV air purifier, and proper humidity control.